frequently asked questions
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What is ElevatedHere?
ElevatedHere is Africa’s first all-in-one wellness and support platform, offering real-time access to professionals for mental health, legal, career, and personal development services.
Who can use ElevatedHere?
Anyone across Africa seeking support—whether for therapy, legal advice, career guidance, or personal growth.
Is ElevatedHere free to use?
Signing up is free. Some services are subsidized or community-funded, while others are affordably priced.
What languages are supported?
We support multiple African languages to make services accessible across regions and cultures.
How do I get started?
Download the app or visit our website, create an account, choose your area of support, and connect instantly with a professional.
What services are available?
We offer mental and emotional wellness, legal aid, career support, business mentoring, nutrition, trauma recovery, and more.
Are the professionals qualified?
Yes. All providers are carefully vetted, verified, and trained to deliver ethical, professional support.
Can I choose my provider?
Yes. You can select your provider manually or use AI-powered matching based on your needs and preferences.
Is my data safe and private?
Absolutely. We use end-to-end encryption and strict data protection measures to ensure complete confidentiality.
What if I need urgent help?
Our platform offers real-time access to providers. In emergencies, we also guide users to local crisis resources where available.
Can I access ElevatedHere on my phone?
Yes. We’re available on both web and mobile platforms, optimized for low data usage.
Do I need fast internet to use the platform?
Not necessarily. We offer flexible options like chat-only and low-bandwidth audio sessions.
What payment options do you accept?
We accept local currencies, mobile money, bank cards, and other region-friendly payment methods.
Can I access services from rural areas?
Yes. Our platform is designed to serve users in both urban and remote locations across Africa.
What makes ElevatedHere different?
We are built by Africans, for Africans—combining multiple services, languages, and payment systems in one trusted platform.
Do you offer services for youth?
Yes. We cater to young people with support for school stress, identity questions, career guidance, and mental wellness.
Can I become a service provider?
es! Professionals can apply to join our ecosystem via the “Join as a Provider” section.
Do you offer corporate or institutional partnerships?
Yes. We partner with NGOs, schools, businesses, and governments to extend our impact.
How do I know this platform is legit?
We are registered, our professionals are verified, and we operate transparently with user feedback and safety at the core.
How can I contact support?
You can email us at elevatedhere@gmail.com or use the in-app support chat for help anytime.
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Address
Firstbank Cele, Lagos
Call Us
+234 8080 492 854
Email Us
admin@elevatedhere.com